The dust-box may not be in good contact with the machine. Please use a wet towel to wipe the two points on the machine below before installing and restarting.
Please make sure the dust-box and robot without gap when the dust-box is installed.
The Robot will be charged before it leaves our factory. The battery will drop after a while. if you don't turn on it, please charge it.
If the robot is out of the battery, you have to align the pins of the charging Base manually. you can move right and left until the icon with a house is lighted and you can hear the "charging start" prompt tone.
Tips: Please make sure the Charging Base and the AC power is connected. the LED light of the Charging Base light up and flash.
When the Robot finished the cleaning. it will back to Charge Base to charge. if the Robot is far away the Charge Base. it will along with the wall to find the charge station. so it need more time to back.
Setting the charging station againist the wall on a hard, level surface. also remove all objects within 6ft in front, and 3ft on both side of the charging base.
the Robot uses a lithium battery, it is unnecessary to be fully charged for the first time. When the battery is below the set percentage, the Robot Vacuum cleaner will return to the charging station and charge automatically.
We recommend our customer to set the charging station againist the wall on a hard, level surface. Also remove all objects within 6ft in front, and 3ft on both side of the charging base.
here is the step to Clean the Dust Collector and Filters
It's very efficient for sucking out the pet hair in the carpet due to its strong suction.
TIPS: You have to clean the roller off occasionally with the cleaning tool if your pet has long hair. You had better pick up the long hair by hand before the robot cleans.
$9.99 for the replacement kit.
And here is the Replacement brushes link:https://www.amazon.com/dp/B07LF7TQK4?ref=myi_title_dp
You can just leave it on when not in use, the battery won't be damaged in any scale.
It will better for longevity which it charges consistently.
But if you leave home for a long time, please shut if off and pull the adapter out off the wall.
You don't need to turn it off. Our robotic cleaner will automatically returns to the charging station and stays there until it is activated the next time, without any manual interruption.
when on the top of the robot is an icon with a house turns green and stable, it is full charged, when the icon it yellow and blink, it is charging electric. It takes 4-5 hours to full charge
Our Robotic Vacuum Cleaner have not indication if it is full. If dust bin is full , Robot will not stop working. Please empty the dust bin in time in order to ensure the high performance of vacuuming.
we are sorry our robotic vacuum can not return to the same spot after charging.
our robotic vacuum can set time and it can not compatible with Roomba virtual walls. However, we have 1m normal virtual wall, it can compatible most robotic vacuum.
Robot has 4 kinds of clean mode(automatic, point，side and single room to easy cleaning for a spotlessly clean home). With the powerful 1800Pa suction mode, the robot vacuum will clean all types of floor including medium-pile carpet.
Our Robot vacuums use on low-pile carpet, tile, laminate, and hardwood floors. Not suitable for high-pile carpet or very dark-colored floors.This is a common issue on most vacuum cleaner in the market. Our team engeneer is currently working hard to resolve this issue. We will keep our customer posted on the progress. Please stay tone!
When the battery is below the set percentage, the Robot Vacuum cleaner will return to the charging station and charge automatically.
No need to worry about that! Our Robot is equipped with anti-drop sensors which will prevent the Robot to fall.
our Robotic vacuum cleaner give customer worry-free 12-month warranty, if you have any questions about our product, plz no hesitate to contact us.
our Robotic vacuum cleaner give customer worry-free 12-month warranty.