If you find your Robot runs back and forth or asks to be moved into an open area.
The Universal Wheel probably is dirty or there are probably some hair and fur around it.
Please follow below steps to clean
1. Please turn off the robot and turn it upside down.
2. Step 1: Please use a hard tool (such as a scissor) to pry up the universal wheel and clean it thoroughly.
(Please take care of your hand and avoid children or pet messing around for safety consideration.)
Step 2: Please use a hook or a cotton bud to clean up the inside area and sensors.
Step 3: Put the wheel back by pressing hard. Then turn it around, making sure that it could run properly.